The new interface for participants has recently been updated. From now on, all candidates and employees invited to your assessment campaigns will benefit from a redesigned and optimised participant account, reinforcing your employer brand.
Enhanced Candidate Experience
To adopt a "candidate-centric" approach, the participant interface has been reimagined to offer candidates a smoother, more intuitive, and engaging experience. The aim is to facilitate access to essential information and improve navigation comfort. This new interface reduces the risk of dropouts while enhancing your company’s brand image.
Creating a Participant Account
Participants can access their accounts as soon as they receive your invitation to take assessments or join a campaign. They will receive a personalised email allowing them to create a password to access the platform.
As a reminder, participants who already had an account prior to October 1st, 2024 - the launch date of the first phase of the new platform version, will need to update their password to log in.
Note: Your process remains unchanged. You will continue to send psychometric assessment invitations and receive results as usual. The only difference lies in the participant interface, which has been improved to offer a better user experience.
Participant Journey
The Key Predict interface has been completely revamped to support each participant throughout their journey.
Logging in and exploring the main dashboard:
Upon logging in, participants gain access to their dashboard, where they can view the latest activities linked to their main account. If multiple companies have sent them assessments, all activities from the various companies are consolidated on this dashboard. They can also access each company’s dedicated space via the "My Companies" tab.
Among the displayed information, the next three assessments to complete are visible, along with a brief description and a direct access button to start, reducing intermediate steps and making the process more seamless.
To help participants make the most of the features, tips and videos are also available on the dashboard.
Taking assessments and accessing results
On this page, participants can view the list of assessments to complete, track their progress (tests completed/tests received), and check the status of each assessment (in progress or completed).
By default, participants can access their results and download their reports. However, if you have disabled access to results when sending the invitation, you will need to manually enable it during the debriefing with the participant.
Note : The solutions to aptitude tests are not accessible to participants.
Accessing your company's personalised area
If a participant is associated with multiple companies, they can access your company's personalised area—featuring your brand colours and logo (if configured)—via the "My Companies" tab. To do this, they simply need to click "Access" next to the name of the relevant company.
Customising the profile and privacy preferences
On the "Edit Profile" menu, participants can update their personal information and manage their privacy preferences, including cookie settings.
This flexibility allows them to better control their experience and the security of their data, fully compliant with GDPR regulations.
Simplified access to help and support
If needed, participants can easily get assistance by contacting "Iris" the platform’s chatbot. Iris provides access to a comprehensive knowledge base on the platform’s FAQ.
Features
The interface is designed to provide a seamless and accessible user experience:
- Availability in Multiple Languages: Participants can select their preferred language—French, English, or Spanish. This option ensures an optimal understanding of instructions and ease of use, regardless of their location. The chosen language applies consistently across all platform pages.
- Responsive Interface: Fully optimised for desktops, tablets, and mobile devices, the interface allows participants to complete their assessments and track their progress from any device. This compatibility ensures maximum flexibility, tailored to the needs of each user.